Few people care about it in small air-conditioner outdoor unit brackets, but they don’t know that once they are over-aged, they will become "library" hanging on people's heads. Yesterday, Beijing, Tianjin, Shanghai and other 21 cities, consumer associations and rights protection units jointly issued consumer warnings, to be alert to a large number of air-conditioning brackets overage "service" caused by outdoor machine fall and injury, air conditioning installed for more than 5 years should take the initiative to repair or replace the bracket.
Air conditioning brackets are of mixed quality
In recent years, the number of fall accidents caused by the long-term disrepair of the outdoor unit bracket has increased. 21 Consumers' Rights Protection Units pointed out yesterday that there is no uniform quality standard and installation specification for air-conditioning brackets in China. The quality of air-conditioning brackets on the market is uneven, and there are manufacturers who are shoddy and create safety hazards.
According to the Beijing Consumers Association, the first wave of air-conditioning installations in China was around the middle and late 1990s, and now the brackets have reached the age of “decommissioningâ€. According to the Tort Liability Law, if the shelves or hanging objects fall and cause damage to others, and the owner, manager or user cannot prove that they are not at fault, they shall be liable for infringement.
Proactive maintenance after 5 years of installation
It is understood that there are currently three types of air-conditioning bracket materials, and the safe use period ranges from 5 to 15 years. Consumers Association reminds that if the installation time is more than 5 years, the outdoor unit bracket should be taken over or repaired. Especially in the waterfront area, the bracket is more susceptible to corrosion, even if it is not overdue, it should be checked regularly.
In addition, China Household Electrical Appliances Service Maintenance Association has released the first "Standard for Installation of Outdoor Units for Air Conditioners", which specifies the thickness of the brackets. Consumers can refer to the "Specifications" to select brackets.
According to the Consumers Association, there are currently three types of air-conditioning brackets. The safe use period is as follows:
Ordinary angle steel material: 5-7 years; galvanized steel sheet with strong anti-rust ability: 7-10 years; galvanized steel sheet or stainless steel material with super anti-rust ability: 10-15 years.
Require replacement after a problem occurs
Yesterday afternoon, Gree air-conditioning after-sales service hotline staff said that the general building is pre-arranged with a small platform for air conditioning outdoor unit. If the user has the need to install the bracket, the company can provide the service of the bracket, the price is based on air conditioning. The number of horses is different, like a 1.5-inch, 1.5-inch air conditioner outdoor unit, the bracket is about 30 yuan a pair. This bracket together with the air conditioner, if there is a problem within the 6-year warranty period, the company will be responsible. After 6 years, the user can replace it according to the actual situation. As for how many people will take the initiative to ask for “no statisticsâ€.
Chunlan air-conditioning hotline staff said that the outdoor unit's bracket needs to be purchased separately, the price is about 30 yuan, but "the same warranty period as the air conditioner", to change the bracket, you need to go to the door for maintenance, transfer machine and other processes, It costs 150 yuan. A person from the installation site of Chunlan Fengtai said on the phone, "There are not many consumers who want to change the brackets for a certain period of time. Generally, there are problems. For example, if the wind is scraped off or broken, it will be replaced." .
Never thought about the maintenance of the bracket
According to the 21 cities' coordination check, many consumers only care about whether the air conditioner can be used, and ignore the life of the bracket. The reporter visited the Fengxian pipeline area, and the air conditioners hanging outside were mostly protected by brackets, but many of them were rusty. Mr. Zhang of Fengyi Garden said that he bought air conditioners for 7 years, and he still knew the brackets for “maintenance†for the first time. Among the five households randomly asked by the reporter, four said that they had never changed the bracket. Only one user said that after the rain last year, when the wind was felt, the bracket had an abnormal sound, and then the installation company was re-fixed.
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